This policy explains
how SnapMortgage handles information.

Information we may collect

We may collect information you provide, including your name, contact information, property or mortgage goals, communications and information submitted through secure mortgage workflows.

Website and device information may include IP address, browser, device identifiers, pages viewed, referring pages and interaction data collected through cookies or similar technologies.

• Contact and identity information.
• Mortgage, employment, income, asset, credit or property information submitted through secure services.
• Communications, preferences and consent records.
• Device, usage, security and diagnostic information.

How information may be used

Information may be used to respond to requests, provide and improve services, evaluate mortgage-related requests, communicate about a transaction, maintain security, prevent fraud, meet legal obligations and administer the website.

• Provide requested mortgage and website services.
• Connect you with authorized Loan Officers, processors, service providers or transaction participants.
• Maintain records required by mortgage, consumer-protection and communications laws.
• Measure site performance and improve content and tools.

How information may be disclosed

Information may be disclosed to service providers, mortgage transaction participants, investors, credit-reporting or verification providers, government or regulatory authorities, and other parties when permitted or required by law. Mobile opt-in information is not shared with third parties for their own marketing purposes.

We do not describe a legal disclosure or a service-provider transfer as a promise that information can never be shared. Mortgage services require carefully controlled information exchange to evaluate and complete a transaction.

Cookies, analytics and communications

The site may use essential, functional and performance technologies. Browser controls can limit cookies, although parts of the site may work differently.

If you expressly opt in to calls or text messages, message frequency may vary and message and data rates may apply. Consent is not a condition of purchasing goods or services. Reply STOP to opt out of texts and HELP for help when those instructions are offered.

Security and retention

We use administrative, technical and physical safeguards designed to protect information. No Internet transmission or storage system can be guaranteed completely secure.

Information is retained as reasonably necessary for the purposes described, to service a transaction, resolve disputes and satisfy legal or regulatory recordkeeping requirements.

Your choices and privacy requests

Depending on where you live and subject to applicable exceptions, you may have rights to request access, correction or deletion, or to opt out of certain uses. Call (805) 203-6902 and identify the request as a privacy request. We may need to verify identity before acting.

Children, external services and policy changes

This site is intended for adults and is not directed to children under 13. Links to other services are governed by those services’ privacy practices.

We may update this policy as services, technology or legal requirements change. The updated date will appear at the top of this page.

Contact

The Turnkey Foundation, Inc. DBA SnapMortgage Online 1805 E Garry Avenue Santa Ana, CA 92705

Call (805) 203-6902 for privacy questions or requests. Do not include sensitive mortgage or identity information in an ordinary message.